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Disclaimer: As always, I do not write this as someone who has it all together – I write as someone trying to figure it all out.
I’ve come to recognize the importance of intent when considering conflict and a hopeful resolution. Whether the conflict happens in the workplace, in friendship, in family, in the Church, or in marriage, I believe it’s important to always assume the best and seek true understanding of the heart behind the words/actions.
We are quick to expect grace but hesitant to offer it.
I’ve written before about the current situation in which I find myself because of words that were misinterpreted and actions that were made mistakenly. “Mistakenly” is the key word. My intent was never to hurt this person. One of the mistakes I made was truly done innocently, and the other was misinterpreted because of the previous mistake. It didn’t help that these two mistakes were made within the same month.
Both times my heart was in the right place, but this person seemingly refuses to consider that. I understand – and acknowledged – that I caused hurt, but I also understand that it is all a misunderstanding and have sought forgiveness and grace to no avail. I’ve given up trying to explain/prove that my intentions were good and instead have chosen to give this person space. However, all of this has caused me to spend a great deal of time researching/contemplating intent and motive, both biblically and in general, both as an offender and the one offended.
Intention: an act or instance of determining mentally upon some action or result. The end or object intended; purpose.
Motive: something that causes a person to act in a certain way, do a certain thing, etc.; incentive. The goal or object of a person’s actions.
I posed a multi-level question on my Facebook page and loved the responses that I received. Here is the question: “How often do you consider intent/motives when someone has (intentionally or unintentionally) wronged/hurt you? Do you do this before you respond, or after? Do you think that intent is more important than what was done?”
And here are a few of the responses:
“I have these conversations with myself all the time when someone has done something to hurt me. I ask myself, “what is the likelihood that it was their intent to be hurtful or insensitive?” This doesn’t mean the issue is never brought up, but it does provide context that enables me to see things more clearly. One of the best pieces of advice i ever got was to assume the best about people until they prove you wrong.” – Becky
“This is a huge challenge for me. I’m married to an Enneagram 1, so I have to remember his intent is always for the greater good, but as an Enneagram 4, I’m always “But my FEELINGS!!!” and he’s always reminding me of his intent even if his message is received otherwise.” – Shannon
“Not as often as I should. My tendency is to feel first, act, then think. I am working on being more intentional about thinking about the feeling before I act on it, for this reason.” – Mikayla
“I really have struggled with this. I naturally lean towards adding in my interpretation of their actions. I’m working hard on taking people at face value.” – Alexis
“As I get older (and ideally more spiritually mature) I try to consider motives. Usually I’m better at considering them afterwards but I try to always respond in a controlled manner. I’m not always successful at this. It also depends on how close of a relationship I have with someone who has hurt me. This determines how far I’ll go to try to mediate vs just forget about it.” – Michelle
“I try and consider intent because the intent may have been poorly received by me because I misunderstood. My misunderstanding doesn’t mean they intentionally wronged me. This takes me time to arrive here because I can be quick to respond to my hurt. It’s a learning process.” – Johanna
“I think there’s always a backstory that we don’t know.” – Carla
“I think offense can be a choice, even if someone is being intentional, I can still decide to not be offended….heaping coals or perhaps, ‘let it go’. Definitely easier said than done but brings a lot of freedom when possible.” – Christa
“I find that the more spiritually fit I am, the less anyone or anything affects me. If I am restless, irritable or discontented, there’s something wrong in my spirit.” – Connie
“Intentions are always worth considering but impact really matters more than intentions. We need to own our responsibility for hurtful impact even when our intentions were not hurtful.” – Sarah
“I have come to see just how much communication improves when I take responsibility to make sure my noble intent is clear to the person I’m trying to communicate with.” – Lyndsey
“I am loving the opportunity to teach my children about perspective. About owning the mistakes we make and showing grace and understanding when things happen to us.” – Meredith
“As for the finding out that it was unintentional, it usually makes it easier to heal, unless their attitude about it is a “so what if it hurt you, I don’t care because I didn’t mean it that way” but then the hurt gravitates towards their lack of care rather than what they actually did first.” – Valerie
“Intent has the ability to change EVERYTHING.” – Amanda
“Always only afterward in retrospect. I strive to see the good in other people and I can be really naive about it. That’s not to say I’m a saint but I’ll often question myself and my motives before somebody else’s.” – Melissa
“Intention is everything. I will NEVER hold someone accountable when the consequences are not tied to the intent. However, if there is intent there, my reaction will be a bit different.” – Josh
“I don’t know that there’s one right answer. Intent certainly can be more important, but not always. Every situation is different.” – Bethany
“Intent is so important. Doesn’t mean it doesn’t hurt (whatever it is) but seeing things from another’s perspective is key to healing and ultimately growth.” – Angie
“I think assuming the best of someone is wise in order to further maintain relationships. But, we learn in infanthood to trust/mistrust people according to Eric Erickson so it can be hard to 1) realize we mistrust others and 2) to endeavor to do better and 3) recognize when we aren’t and change our thought patterns in the moment.” – Danielle
Context is one of my favorite things in life. It’s one of my top StrengthsFinder strengths; it’s why I love history, why I love learning people’s stories. Context brings understanding and grace, because a person’s actions often don’t tell the entire story.
Biblically speaking, Peter is a perfect example. Peter had great intentions to follow Jesus but often fell flat on his face because he didn’t execute those intentions well. He had the faith to get out of the boat and walk on the water, but he also lost sight of Jesus in the midst of the wind and the waves and began to sink. What did he do? He called out to Jesus for help. His heart never wavered. He may have failed in the moment but his intentions were good and true. He’s the one Jesus chose to be the foundation of the Church (Matthew 16:18) and I think that’s telling. God doesn’t expect perfection – He expects obedience and faith.
More than once in Scripture we are told that the Lord knows our hearts. One of my favorite verses on this topic is this:
But the Lord said to Samuel, “Don’t judge by his appearance or height, for I have rejected him. The Lord doesn’t see things the way you see them. People judge by outward appearance, but the Lord looks at the heart.” – 1 Samuel 16:7
If God looks at the heart, shouldn’t we?
“We tend to get what we look for. If we look for the worst in people, we’ll get bucketloads of it. If we look for the best, we’ll get that.” – Karl Vaters
We all have past hurts that have shaped our view of people and of the world. It’s easy to assume that just because someone in our past intentionally hurt us that anything anyone does is also to inflict pain. But is that fair? Is that the best way to approach relationships?
This is already too long, so here are some resources I found if you want to read more.
Intent and motive are explored in several Bible passages:
Numbers 14: 40-44 (When the Israelites realized the consequences of their actions, they repented but the Lord knew their hearts and the reason behind their actions.)
Joshua 22:11-34 (Great example of not assuming that intentions are bad.)
1 Chronicles 19:2-3 (Our past experiences can make us overly suspicious of others. We should not assume that every action is meant for harm.)
From a corporate standpoint, this is an excellent article. Here’s a quote from it:
“When we make mistakes, we often blame the circumstances of the situation rather than take responsibility for the mistake. When other people make mistakes, we tend to over-emphasize the other person’s role in that mistake–we very quickly blame them!”
Here are some other articles I found on this subject:
After all of this reading, discussion, and contemplation, I still believe that when we are wronged, we need to take the intent of the person into consideration. That doesn’t erase the hurt (and we must own our mistakes), but it can lessen it once we realize that they made a mistake. We ALL make mistakes. We are ALL imperfect. We ALL have backstories. We ALL do and say things we regret because we are sinful humans. Bottom line: We cannot hold others to an impossible standard that we ourselves could never attain.
As Christians, we are to offer abundant grace and forgiveness because WE have been forgiven abundantly by our Lord and Savior. Who are we to harbor unforgiveness? I am not preaching here – I am well aware I am prone to hold on to resentment and it’s something I struggle with on a daily basis. That’s why I’m so thankful that God has given us His Word to remind us of the standard to which we are called:
“Don’t just pretend to love others. Really love them. Hate what is wrong. Hold tightly to what is good. Love each other with genuine affection, and take delight in honoring each other. Never be lazy, but work hard and serve the Lord enthusiastically. Rejoice in our confident hope. Be patient in trouble, and keep on praying. When God’s people are in need, be ready to help them. Always be eager to practice hospitality.
Bless those who persecute you. Don’t curse them; pray that God will bless them. Be happy with those who are happy, and weep with those who weep. Live in harmony with each other. Don’t be too proud to enjoy the company of ordinary people. And don’t think you know it all!
Never pay back evil with more evil. Do things in such a way that everyone can see you are honorable. Do all that you can to live in peace with everyone.” – Romans 12:9-18
“Love is patient and kind. Love is not jealous or boastful or proud or rude. It does not demand its own way. It is not irritable, and it keeps no record of being wronged. It does not rejoice about injustice but rejoices whenever the truth wins out. Love never gives up, never loses faith, is always hopeful, and endures through every circumstance.” – 1 Corinthians 13: 4-7
“Instead, be kind to each other, tenderhearted, forgiving one another, just as God through Christ has forgiven you.” – Ephesians 4:32
“Make allowance for each other’s faults, and forgive anyone who offends you. Remember, the Lord forgave you, so you must forgive others.” – Colossians 3:13
The next time someone “wrongs” me I pray that I can take their intent into consideration before I respond. Was it truly done maliciously? Were they actually trying to harm me in some fashion? Has their track record really been one of causing hurt? Or am I taking things too personally/the wrong way? Because intent matters.
Considering intent can make it far easier to offer abundant grace and forgiveness instead of being on the defensive and choosing anger and hurt. One path leads to stronger relationships; the other leads to resentment and loss. Which do we want more?
Questions for discussion and contemplation: When someone’s intentions and motive are pure, yet hurt occurs, what role should grace play? When the offender is remorseful and expresses that their intent was indeed pure and good, how should the one offended respond?
I was in sixth grade when I realized the power of words for the first time.
For whatever reason, I decided to write a letter – a very mean one – to someone who was a friend of mine, a friend who had done nothing wrong. To this day I have no idea why I wrote it, but I have never forgotten the lesson learned. That girl and I were never friends again and because we had hung out in the same group of friends, it made my life so awkward. I still feel shame when I think back to how I made that girl cry.
It happened again in high school with my best friend. I decided that I didn’t want to be friends anymore (eye roll) and wrote a letter. Sigh. My parents kept telling me to stop writing letters and that was the last time, THANKFULLY. She and I are still friends to this day (31 years and counting) and our friendship is stronger because of it, I think.
I can’t go back to sixth grade or high school (THANKFULLY) but I’ve tried to be very careful with my words ever since. While I certainly still make mistakes, I do what I can to avoid having difficult conversations via text/email because of the inability to read tone. I choose my words carefully and use abundant emojis to convey my emotions.
Everyone has a lens through which they perceive and process life, and we all have our own “settings” and filters through which we process information; because of that, I also do everything I can to assume the best when others write to me and never assume that they are being rude, mean, or angry. I read the tone as being friendly unless proven otherwise. I don’t know what may be behind the words, I don’t know what mood they are in or what is happening in their life, so I choose to believe they are being kind.
This week I was reminded that I can only control my words and my responses. I was reminded that, as well-meaning and good as I may think my words are, they are up for interpretation by the receiver and the result may be less than ideal.
I have, yet again, found myself in a situation where I may be losing a friend because of words (but NOT with a mean letter like sixth grade or high school!) even though that is the complete opposite of what I want. And it has been devastating. Looking back, I can see why this person took what I said the way that they did, and I can also see how this could have been avoided entirely had I done it in person. It was just easier to text, so I did. And now we’re in a mess.
I don’t write this for pity (I made the mistake). I don’t write this for gossip (hence the lack of details). I write this to encourage you to stop having difficult conversations with written words. Pick up the phone. Get together. FaceTime. Hear the person’s tone. Assume the best. Be willing to accept feedback and constructive criticism from those who love you. Offer abundant grace to your imperfect friend/family member. Don’t allow friendships to be destroyed because of misunderstandings that could have been avoided.
I clearly still need to learn this lesson. Maybe this is why the Bible is filled with verses about using your words wisely.
I’m still praying that things will resolve and that we can grow stronger because of this conflict. But, I also know that we live in an imperfect world with imperfect humans and that may not be the reality. So, while I am grieving this apparent loss, I’m also renewing my determination to be careful with my words and to never have discussions via writing when they can be better resolved in person.
Friendships are too rare and too valuable to be lost over misunderstandings. Be wise with your words.
I made this.
It was a labor of love for the twins’ upcoming festivities – something I saw on Pinterest and Etsy and realized even I could probably make it.
Someone who is not naturally crafty. Someone who generally doesn’t attempt new things like this because I don’t like to fail. Because of this, I hesitate to try new things like this all too often.
Learning more about myself through the Enneagram has been so helpful. I am most definitely a 1. I denied it at first, but as I have lived with that knowledge for a while now, I see it daily. Things must be done perfectly by me if I’m going to do anything. If it doesn’t come naturally to me, I’m nervous to try it because I might not do well.
Perfectionism makes me an excellent writer and musician. But, perfectionism will not make me a better wife or mother. I’m learning to leave room for grace. For love. For learning.
Today I tried to make something new, and I love it. And I saved us money because buying these on Etsy are not cheap (and now I understand why 😂). It’s not perfect, but I’m choosing to not care. It was made out of love and I stepped out of my comfort zone to do it.
Eighty strips of fabric tied onto twine may not seem like a big deal to you, but it was a wonderful, confidence-building learning experience for me that will continue to be applied in my life.
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